After testing AI customer service platforms for years, I’m seeing a real shift...

https://speedy-wiki.win/index.php/How_Do_I_Avoid_AI_Making_Up_Policies_in_Customer_Service%3F

After testing AI customer service platforms for years, I’m seeing a real shift in 2026. Teams now hit 70% automation within a week, but it’s not about bots fully resolving issues—it’s about smart assist that speeds reps up