Dealing with a negative review feels personal, but for sustainable brands, it’s...

https://travistrcm708.theburnward.com/is-a-negative-google-review-defamation-or-just-an-opinion

Dealing with a negative review feels personal, but for sustainable brands, it’s a chance to build trust. Start by applying the fact vs. opinion test and documenting every detail—screenshots and timestamps are your best friends