Dealing with unfair Google reviews is frustrating, but you aren't powerless....

https://telegra.ph/What-To-Do-While-Waiting-for-a-Google-Review-Removal-Decision-03-25

Dealing with unfair Google reviews is frustrating, but you aren't powerless. Some reviews can be removed if they clearly violate Google’s content policies. While results vary, your best shot at success is building a strong case