Mobile voice agents let customers explain issues naturally, complete routine...

https://technivorz.com/what-do-i-need-to-watch-for-when-using-ai-voice-in-a-regulated-industry/

Mobile voice agents let customers explain issues naturally, complete routine tasks, or reach a person with context. They replace rigid IVR menus and text-only bots. Grand View Research estimates the conversational AI market reached $10.19 billion in 2023.