Voice AI can give wrong answers when it mishears, misinterprets data, or jumps...

https://storylatticex.com/s/1QHpi_dvucQ7lKmyPUg8-

Voice AI can give wrong answers when it mishears, misinterprets data, or jumps ahead without verifying details. A simple way to catch errors before they reach the customer is using readback—like repeating order IDs aloud for confirmation