Voice AI can mess up answers when it hears numbers wrong or guesses before...
https://www.foxtrot-bookmarks.win/voice-ai-can-trip-up-with-wrong-answers-when-it-mishears-or-pulls-data-that-s
Voice AI can mess up answers when it hears numbers wrong or guesses before checking facts. A solid fix is adding a readback step, like repeating order IDs back to callers for confirmation