When you spot harmful content about your business, the instinct is to panic....

https://www.scribd.com/document/1016381594/The-First-48-Hours-Your-Tactical-Playbook-for-an-Online-Reputation-Scare-224712

When you spot harmful content about your business, the instinct is to panic. Don't. Leaving it unaddressed leads to silent lost sales as potential customers drift away without a word