Why Choosing a CRM for One Feature Fails: What Relationship Intelligence Really Buys You
https://telegra.ph/When-an-Investment-Firm-Lost-Weeks-to-Manual-Email-Processing-Alexs-Story-02-13
I've seen companies pick a CRM because it had a sexy calendar sync, a slick pipeline board, or a single integration. The sales rep who championed it promised instant wins. The vendor demo showed perfect data and smiling dashboards